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Record passenger numbers for CMAC as firm navigates nation through storms

Posted Mar 04, 2022

Record passenger numbers for CMAC as firm navigates nation through storms

CMAC Group has seen record passenger numbers in February as storms ravaged the UK transport network.

The firm safely transported more than 183,000 people in a six-day period due to disruption caused by storms Dudley, Eunice and Franklin, with demand peaking at almost 35,000 people requiring emergency transport solutions on Friday 18 February.

CMAC responded to intense, short notice demand during this peak period, scaling to successfully provide a 39% increase in small and large vehicle bookings and a six times increase in emergency hotel bookings from February 16-21, keeping individuals on the move safely and quickly in perilous conditions.

In order to keep the nation moving, CMAC’s team committed more than 1,800 hours over the six-day period, emphasising its credentials as a ground transport service available to clients 24 hours a day, 7 days a week, 365 days a year.

The principal sectors supported by the firm over this period were rail and aviation with delays, cancellations and diversions requiring short-term, high-demand requirements for alternative transport for both passengers and employees.

Peter Slater, CMAC Group CEO, said: “Our number one priority at all times is safety and this is only emphasised when we are faced with hazardous weather conditions affecting the nation’s transport network and threatening public health.

“At CMAC, our teams are available 24/7, 365 days a year and work extremely hard to ensure that clients receive a quality service that meets their individual needs. Often these requirements are only clear at very short notice due to disruptive events that are outside of anyone's control. We are proud to be able to work with our valued partners to ensure that individuals can complete their journeys safely and efficiently even in these circumstances, keeping people moving at all times.”

Responsible for safely moving almost two million travellers annually across the UK and overseas, on behalf of clients such as the Home Office, Northern and G4S, CMAC ensures that the end-to-end transport experience remains unrivalled. 

With the challenges brought on by the COVID-19 pandemic, CMAC Group has elevated its approach to award-winning transport solutions in the past two years, securing the title of ‘Aggregator of the Year’ at the inaugural UK Taxi Summit Awards in November ‘21, beating five other organisations in the final.

CMAC consistently looks to collaborate with the highest standard of transport suppliers in order to provide a best-in-class, time-critical passenger transport for its diverse portfolio of clients ranging from airlines and train operators to corporations and public sector organisations.

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