Rail first and last mile

Passenger First & Last Mile

  • Simplified passenger journeys

  • A network of vetted transportation services

  • Easy access to rail services

  • Available throughout the UK

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Rail transportation is a quick and convenient way for passengers to commute, providing more opportunities for work, education and leisure.

Research, carried out by consulting firm McKinsey & Company, revealed that the use of public transport falls by a staggering 90 per cent when passengers are required to walk more than half a mile to the closest stop or station. Those who don’t have easy access to a train station, therefore, need additional modes of travel to reach their destination.

Our Cab4You service delivers a ‘first and last mile’ solution. It provides passengers with a vetted taxi service that will simplify journeys with transportation to and from rail stations. This means that train operating companies can help passengers easily access their rail services, wherever they’re located.

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  • Available 24/7/365

    Our team are available to you, 24 hours a day, 7 days a week, 365 days a year, so you are never without us.

  • Global coverage

    Our services cover countries all across the globe, ensuring you can get your people where they need to be.

  • Investing in technology

    We invest in technology to ensure the best possible customer experience.

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What we do

CMAC provides a convenient passenger transport solution that helps to increase the attractiveness and accessibility of public transport.

With Cab4You, passengers can book a vehicle to pick them up from home and drop them off at the departing train station. Once they reach the arrival station, a second vehicle will be waiting to take them on the final leg of the journey to the end destination.

Cab4You is available to your customers at the point of purchasing their train ticket, providing them with a simple way to plan their journey and the switch between road and rail.

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How we do it

We provide the highest level of service, giving TOCs and their customers the ability to quickly and easily book their full journey online.

Providing a truly national service for your customers is crucial. After entering some key information online, customers will quickly have access to over 150,000 vehicles across the UK from CMAC approved suppliers.

Customers will receive an instant quote that can be paid securely online with a debit or credit card. They will then receive their booking confirmation, a Cab4You contact number in case they need to get in touch with our 24/7 service delivery teams, and their taxi details — all directly to their mobile.


Why Choose CMAC Group?

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Value-added service

Offer your customers a stress-free commute and simple switch from road to rail whilst generating an additional revenue stream for your railway.

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We’re dependable

CMAC provides a seamless passenger experience, with a fully integrated booking platform to ensure your customers first and last mile transport can be included at point of train ticket purchases.

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We’re always at hand

Our specialist teams provide peace of mind with proactive monitoring and 24/7/365 availability to answer any questions or make journey amendments.

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Contact us to learn more

If you’d like to learn more about our first and last mile solution, get in touch with our team of experts today.

Our control centre can answer any queries you may have and is open 24/7: call now on 03333 207 100.

Alternatively, you can make an enquiry by filling out our contact form and we’ll be in touch shortly.

Call 0333 358 0156

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We’ll be in touch shortly to learn about your requirements, provide answers to your specific ground transport questions and review ways CMAC can help your business.

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Frequently asked questions

What is the first and last mile problem?
The first and last mile connection describes the beginning and end of a trip. It could be the distance a person travels to reach public transport from their home, for example. This inconvenience of working out the initial or final part of a journey is often referred to as first and last mile problem.
How do my customers book?
CMAC make the process for booking the first and last leg of a journey super simple for your customers. You’ll receive a dual branded booking URL which can be marketed to your customers at the time of booking their train tickets. They simply click the link and submit a request online by entering their journey date and time, number of passengers, plus their pick-up and drop-off locations. Your customers will get an instant quote on screen and are able to pay online with a credit or debit card. They can now relax knowing that a taxi will be ready to take them to and from a station.
Do we need a taxi rank at every station to promote this service?
No – CMAC have partnered with a network of vetted and approved suppliers meaning that there is always availability to fulfil your customers transport requirements.
How do customers pay?
Your customers will get an instant quote on screen once they have completed their journey details and are able to pay online with a credit or debit card.
Will our customers receive booking confirmations?
Yes – customers will receive a confirmation immediately after their booking. They will also receive taxi details on the day via SMS. Alongside this all customers will receive a contact number if they require assistance, we are available day and night.

Call us today on 03333 207 100 to speak to a member of our team

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