Rail Managed Taxi Rank Solutions

Managed Taxi Rank Solutions

  • A network of verified drivers

  • A streamlined application process

  • Fully-managed taxi permit solution

  • Passenger peace of mind

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For a train operating company it’s important that any taxis that operate in your ranks are eligible to do so. As your rail passengers will be using the taxi services, you need to ensure that they are always in safe, capable hands.

Here at CMAC Group, we offer taxi permit management solutions all across the UK that are streamlined for maximum ease. With our expertise, you can ensure that only verified drivers access your ranks so your passengers always feel at ease.

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  • Available 24/7/365

    Our team are available to you, 24 hours a day, 7 days a week, 365 days a year, so you are never without us.

  • Global coverage

    Our services cover countries all across the globe, ensuring you can get your people where they need to be.

  • Investing in technology

    We invest in technology to ensure the best possible customer experience.

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What we do

CMAC delivers resilient and compliant permit management solutions providing clients with total confidence and peace of mind. We process thousands of applications on behalf of railways to help save time and cost.

Our purpose-built web-based application system makes it easy for Permit Users to apply and pay for their permit. In order to do this, they must upload valid documentation which is vetted by our in-house Permit Administration teams.

From there, we will take payments and deal with any disputes directly; so you’ll have nothing to worry about.

With permits in place, passengers will have peace of mind knowing that any taxis waiting in your ranks have been vetted and are safe and secure. What’s more, a managed taxi rank solution provides an ancillary stream of revenue for you — the more taxis that sign up, the more revenue you make.

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How we do it

To ensure your taxi rank is always running smoothly, we offer a fully managed taxi permit solution via an online application. This simple process allows suitable drivers to park in your taxi rank quickly and easily.

Once a driver has gained their permit, we manage all the details moving forward. Our dedicated management portal gives drivers the ability to apply, pay, download or make amends to their documentation.

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Why Choose CMAC Group?

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We’re easy to use

We like to keep things simple. Our management portal is a one-stop shop, giving permit holders a simple way to make any changes they need to their permit; all fully managed by CMAC Group.

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We’re diligent

We make sure that only fully-vetted drivers are issued permits, keeping your passengers safe and secure at all times.

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We’re dependable

We deal with all the Permit Users for you, ensuring a smooth operation.

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Contact us to learn more

If you’d like to learn more about our taxi permit management solutions, get in touch with our team of experts today.

Our control centre can answer any queries you may have and are open 24/7: call now on 03333 207 100.

Alternatively, you can make an enquiry by filling out our contact form and we’ll be in touch shortly.


Call 03333 207 100

Make an enquiry

Alternatively, you can make an enquiry by filling out our contact form and we’ll be in touch shortly.

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Frequently asked questions

Would you handle any supplier disputes on our behalf?
Yes, our experienced permit management team will deal with any disputes directly; so you’ll have nothing to worry about.
What is your supplier compliance process for onboarding?
Each supplier must upload valid documentation which is vetted by our in-house Permit Administration teams. Only when our teams are satisfied will the supplier be able to gain their permit.
What happens if suppliers are rejected for a permit?
If for any reason a supplier is rejected, they will receive an email informing them of our decision. Any disputes will be dealt with directly by CMACs experienced permit management team.
How do you audit the ranks?
CMAC offer a robust onsite audit scheme, working closely with relevant station managers and local authorities to ensure only valid permit holders are on the rank and are fully compliant with all regulations. This is managed as part of our wider Supplier management programme. Post audit each supplier is issued with a tier level score and any recommendations or corrective actions that need to be put in to place. Suppliers are provided with full support and guidance from the team throughout the process to ensure that any further required best practice actions are put in to place as promptly as possible.
How often do you audit the ranks?
We carry out site visits to the stations multiple times throughout the year. This is to ensure we have the correct vehicle information on our system and that drivers are displaying their permits in the window of the vehicle.

Call us today on 03333 207 100 to speak to a member of our team

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