Travel Crew and Transport Accommodation

Rail Crew Transport & Accommodation

  • Transport crew to and from depots and stations

  • Have full visibility of your crew

  • A network of suitable hotels to suit your needs

  • Supporting scheduled crew movements across the UK

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Crew members for train and freight services travel across the country frequently, meaning their schedules can often fluctuate. As your team could be needed anywhere — often with little forewarning — it’s crucial that you have systems in place to ensure that your crew are always well rested and arriving to work on time, wherever that may be.

Here at CMAC, our crew transport and accommodation services provide scheduled transportation of passenger train and freight crew members. We’ll transport your crew to and from depots and stations across the UK to make sure they are always where they need to be. From organisation to booking amendments, we provide a transparent service that provides full visibility of your team.

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  • Available 24/7/365

    Our team are available to you, 24 hours a day, 7 days a week, 365 days a year, so you are never without us.

  • Global coverage

    Our services cover countries all across the globe, ensuring you can get your people where they need to be.

  • Investing in technology

    We invest in technology to ensure the best possible customer experience.

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What we do

With over 10 years of experience in supporting scheduled crew movements, CMAC provides safe and compliant transport so you can provide a duty of care to your staff.

Our fully managed service is organised on behalf of your crew, meaning they won’t need to organise their own transport or accommodation. We only select contracted hotels that are optimal to your business needs, ensuring all crew can arrive at their shift on time to maximise production hours.

Our crew transport and accommodation services also allow you to stay compliant with workplace regulations. You can track your crew’s Hours of Rest (HOR) to confirm that they are getting enough mandated rest time, based on railroad work rules, CRA, and FRA compliance.

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How we do it

With our bespoke, purpose-built operating system, our dedicated planning team imports crew diagrams to auto-create bookings and assign suppliers.

With efficiency at the heart of our operations, we configure systems to automatically maximise taxi share opportunities. We also ensure that we always offer the most appropriate vehicle types and create bookings with correct cost centres.

We provide you with a pre-journey analysis that can be split by depot or station if required. This process allows us to react quickly to last-minute amends or additions in line with your schedules and crew timetables.

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Why Choose CMAC Group?

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We’re organised

We take care of all the booking and logistics for you, ensuring that we select the right supplier to suit your business requirements

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We’re responsible

We work hard to make sure that your bookings adhere to HOR compliance, keeping your crew well-rested and where they need to be.

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We’re easy to use

Our service is fully managed and is designed to suit your needs. We’ll make any last-minute changes for you to ensure no disruptions to your business.

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Contact us to learn more

If you’d like to learn more about our crew transport and accommodation services, get in touch with our team of experts today.

Our control centre can answer any queries you may have and are open 24/7: call now on 03333 207 100.

Alternatively, you can enquire by filling out our contact form and we’ll be in touch shortly.

Call 03333 207 100

Make an enquiry

Alternatively, you can make an enquiry by filling out our contact form and we’ll be in touch shortly.

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Frequently asked questions

Which areas do you operate in?
To see if we operate in your area, please visit our locations map.
What if I need to amend my booking?
CMACs Operational Hubs are fully manned 24/7/365 to support you with any changes or amends.
Can I book for multiple shifts?
Of course, multiple bookings can be made at any time, either in advance, or on demand. Our extensive industry experience means we can easily tailor our service and streamline our processes to align with the individual timetables and schedules of staff, ensuring they’re always where they need to be, when they need to be there.
How do the crew book their transport?
Crew can create bookings using the CMAC portal. Using any device, users can easily log in and input their pick-up location, destination, and preferred dates / times to arrange a vehicle.
Can CMAC support crew movements of all scales/ sizes?
Yes, we can. We are able to utilise the majority of licensed taxis and private hire vehicles, as long as they have been vetted as part of our robust supplier onboarding process. This means we can ensure that your request will always be serviced.

Call us today on 03333 207 100 to speak to a member of our team

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