Ensure safe, reliable, and efficient patient transport with CMAC’s integrated solution. From hospital discharges to non-emergency transfers, our platform connects trusted local providers through a single system — delivering visibility, consistency, and care every step of the journey.
From managing hospital discharges and inter-facility transfers to ensuring accessibility and compliance, coordinating patient journeys can be a complex process. CMAC’s NEPTS service removes that complexity with a centralised platform that connects thousands of trusted transport providers across the UK.
Whether it’s scheduled outpatient appointments, same-day discharges, or urgent transfers between sites, CMAC ensures every journey is handled safely, efficiently, and with care. By integrating all bookings, tracking, and reporting in one system, healthcare teams can focus on patients — not logistics.
Our team are available to you, 24 hours a day, 7 days a week, 365 days a year, so you are never without us.
Our vast supply network covers countries all across the globe, ensuring you can get your people where they need to be.
We invest in technology to ensure the best possible customer experience.
CMAC partners with NHS Trusts and private healthcare providers across the UK, delivering consistent, safe, and reliable transport for patients and staff.
CMAC’s ‘Trusted Aggregator’ model ensures stability in fluctuating markets, guaranteeing service continuity even during periods of high demand.
With on-time delivery rates consistently above 99% and strong satisfaction scores across healthcare clients, CMAC is a trusted partner for critical patient transport operations.
Our real-time tracking, Smartlink booking, and reporting tools give healthcare professionals and patient families full visibility of every journey.
Our platform brings together thousands of vetted local suppliers under one system, ensuring national coverage with local expertise and responsiveness.
Every provider is subject to CMAC’s rigorous onboarding and auditing process, giving healthcare organisations complete confidence in driver standards, vehicle safety, and safeguarding protocols.
Contact Us To Learn More
If you’d like to learn more about our managed patient transfer services, get in touch with our team of experts today.
Our control centre can answer any queries you may have and are open 24/7: call now on 03333 207 100.
Alternatively, you can make an enquiry by filling out our contact form and we’ll be in touch shortly.
We’ll be in touch shortly to learn about your requirements, provide answers to your specific ground transport questions and review ways CMAC can help your business.
Posted Aug 31, 2021
G4S was using over 20 separate taxi operators to complete thousands of journeys each month across the UK. The journeys can be initiated by multiple staff across the prison and hospital network, often at short notice. This was creating a challenge for monitoring and managing the taxi usage.
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