Solutions Emergency Transport

Emergency Transport

  • A range of vehicle types to suit any incident

  • On-demand vehicles for a rapid response

  • We only use trusted suppliers

  • Seamless last-minute booking process

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When the unexpected happens, you need professional, on-demand transportation that ticks every box.

CMAC has a proven ability of responding to a full range of emergencies, from localised incidents to catastrophic emergencies. We provide complete peace of mind that when you call, we come, without delay.

If you’re in need of urgent mobility assistance, trust CMAC to have the perfect transport solution ready and waiting. No matter the scale or complexity, our expert team is always on hand ready to execute a rapid response.

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  • Available 24/7/365

    Our team are available to you, 24 hours a day, 7 days a week, 365 days a year, so you are never without us.

  • Global coverage

    Our services cover countries all across the globe, ensuring you can get your people where they need to be.

  • Investing in technology

    We invest in technology to ensure the best possible customer experience.

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What we do

CMAC delivers on-demand vehicles and has the unique ability to serve even the most remote areas, at the drop of a hat. Our award-winning fully managed transport solutions are trusted by world-leading organisations to minimise disruption and keep their business moving when an emergency occurs.

We’ve worked relentlessly over the last decade to refine our processes to make arranging last-minute transport as fast and easy for you as possible. Whether it's one person of thousands, our friendly team of experts are available to seamlessly organise urgent logistics.

Providing assurance that your travellers are safeguarded whilst travelling is imperative and CMAC only ever works with certified small vehicle and coach operators.
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How we do it

CMAC has an unrivalled network of approved suppliers which is meticulously managed, with each driver thoroughly screened to meet the highest standards and, further cementing our commitment to duty of care, you can track vehicles live through our bespoke portals.

Our extensive international network comprises a wide spectrum of coaches, MPVs, wheelchair accessible vehicles and taxis, all ready and waiting to move your people. Our dedicated contact centre has emergency travel coordinators on hand day and night 365 days a year, ensuring your requirements are always in safe hands.

So, if you’re in need of emergency transportation, choose CMAC for a fast, hassle-free, and safe journey.


Why Choose CMAC Group?

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We're flexible

No matter the size and scale of your emergency, our coordinators are available 24 hours a day to deliver solutions whenever and wherever you need us

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We're dependable

Our reputation reflects CMACs commitment to reliability and service. When your business and reputation require on-demand transport, we have the experience and scale to make it happen

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We're connected

We have access to the most extensive and highly responsive supply network primed to transport people quickly and safely

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Contact us to learn more

If you’d like to learn more about our emergency transport services, get in touch with our team of experts today.

Our control centre can answer any queries you may have and are open 24/7: call now on 03333 207 100.

Alternatively, you can make an enquiry by filling out our contact form and we’ll be in touch shortly.

Call 0333 358 0156

Set up a corporate account

We’ll be in touch shortly to learn about your requirements, provide answers to your specific ground transport questions and review ways CMAC can help your business.

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Frequently asked questions

Do I need to have an account to make a booking?
It is not essential to have an account with us, however clients who do will be top priority during times of mass disruption. We therefore recommend setting up an account in advance – it's fast and simple. Having an account means you can also pay via invoice, whereas non-account holders will be charged up front before we dispatch any transport.
What is your coverage?
We have an extensive and highly responsive network of approved and certified suppliers across multiple countries. To check if our services are available in your area visit our locations page.
How long until a vehicle arrives?
We understand how vital it is to respond rapidly during an emergency. As experts in delivering on-demand solutions, we are able to execute a plan and dispatch a vehicle to address the situation within minutes. We allocate suppliers as close as possible to the affected area, and all vehicles can be tracked in real-time so you’ll be able to see when we’re on the way.
How many vehicles can I order at any one time?
Regardless of the size and scale of your emergency, our extensive network means we can dispatch anything from a single vehicle to an entire fleet of mixed vehicle types at any moment.
What if I have special requirements? Ie. Accessibility, luggage etc.
CMAC ensure all special requirements are addressed during the booking process. Whether you book via our online portal or through a member of our team, we are committed to ensuring the correct information is obtained so that the vehicle dispatched fits your specific needs.


Successfully bringing back to the UK nearly 100k Monarch customers was a team effort and CMAC was an essential member of that team.

Richard Moriarty

CEO, Civil Aviation Authority


They responded quickly and professionally whilst making sure that so many customers were looked after in what was an incredibly stressful situation for them. A huge thank you to everyone at CMAC from all of us at the CAA.

Richard Moriarty

CEO, Civil Aviation Authority


Zeelo has found CMAC really beneficial as a taxi booking solution tool. One of the key features is the coverage they offer within the UK. Using local taxi operators means they cover more small towns and rural areas. CMAC’s team are very helpful to connect with and regularly reaches out with updates on live bookings with eta's. The platform itself is easy to use and makes the booking experience quick. What Three Words, is a great way to find specific locations especially if it's a newly built area that's not on the map yet. Overall the experience has been positive, and we will continue to use CMAC as our go-to solution for any taxis that are required.

Suzie Mercer

Customer Care Manager, Zeelo

Call us today on 03333 207 100 to speak to a member of our team

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