Storm Ionas - Ryanair

The client

The Ryanair Group carry 149m guests each year on more than 2,500 daily flights from over 80 bases.

The low-cost carrier connects over 225 destinations in 37 countries and employs over 16,000 skilled professionals, making it one of the largest airlines in Europe.

The challenge

In October 2020, a rare storm known as a Medicane caused major disruption across the west coast of Greece, with torrential rain and 70 mph winds resulting in heavy flooding and damaging property, cars and boats.

Many tourists were left stranded, and Ryanair needed a quick solution that would provide travellers with emergency accommodation until they were able to return home.

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The solution

CMAC have extensive experience in handling large-scale rescues caused by natural disasters, therefore our team of experts were able to quickly execute a plan to address the situation seamlessly and at a rapid response rate.

With an operational hub based in Greece, CMACs team have vast local knowledge and long-standing supplier relationships across the islands. Alongside this, vital to the operation was our 24/7 availability, a winning combination which enabled us to quickly repatriate over 1,500 stranded holiday makers.

The team worked tirelessly to arrange emergency transport and accommodation for Ryanair customers in the affected region.

CMAC demonstrated its unrivalled expertise, local knowledge and capability to provide a fast solution that minimised further disruption to Ryanair’s passengers and exceeded expectations for the client and its customers.

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