Secure hotel rooms first during mass disruption
Airline passengers expect fast, transparent, and practical support when things don’t go to plan.
Developed with leading airlines, CMAC Drawdown puts operation teams on the front foot when mass disruption hits by allowing them to block book in-demand hotel inventory, which can be smartly and speedily allocated to passengers via a self-service link.
Put your passengers first and resolve mass disruption faster with CMAC’s instant booking, real-time communication, and unrivalled global inventory.
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Available 24/7/365
Our team are available to you, 24 hours a day, 7 days a week, 365 days a year, so you are never without us.
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Global coverage
Our vast supply network covers countries all across the globe, ensuring you can get your people where they need to be.
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Investing in technology
We invest in technology to ensure the best possible customer experience.
Trusted by major airlines
CMAC are the disruption experts with 18 years’ aviation experience, renowned for delivering fast, effective solutions to the most complex passenger challenges.
More integrated inventory
Instant access to 2.5m hotel rooms and 7m+ vehicles globally, from taxis to minibuses and coaches. All bookable in a click.
More ways to book
Including our leading passenger self-service tools, the intuitive agent portal, or CMAC’s round-the-clock UK & European operation centres.
Ready to transform your disruption response?
Discover how Drawdown can empower your passengers and streamline your operations during flight delays and cancellations.
Speak with our team to learn how self-service booking can free your ground staff to focus on passengers who need them most.
Our control centre is available 24/7 at 03333 207 100, or you can contact us through our form for more information. Let us show you how passenger self-booking turns delays into seamless solutions.
0333 358 0156Set up a corporate account
We’ll be in touch shortly to learn about your requirements, provide answers to your specific ground transport questions and review ways CMAC can help your business.