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C-MAC Group Ltd (‘CMAC’) Privacy Policy and Cookie Policy


This privacy policy sets out how CMAC Group Ltd (‘CMAC’) uses and protects any information that you give CMAC when you use this website.


CMAC is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.


CMAC may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.


What we collect


We collect the following information from the quote form:


Full name

Contact information including email address and phone number

Potential addresses

Any other information that you may provide within ‘special requirements’

When using the My Coach Tracker app, we also gather GPS location information

What we do with the information we gather


We require this information to provide you with our service, and in particular for the following reasons:


Internal record keeping.

To contact you to provide a quote.

We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided, providing you have explicitly opted in to receive such information.

We will also relay location information, gathered through the My Coach Tracker app to our customers.



We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.


How we use cookies


A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and enables us to tailor the functionality to your specific user account.


We use cookies to identify which pages are being visited. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.


Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.


You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.


Links to other websites


Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


Controlling your personal information


You may choose to restrict the collection or use of your personal information in the following ways:


whenever you are asked to fill in a form on the website, look for the box that you can click to indicate if you would like to receive direct marketing communication. If you do not opt in your data will not be processed for such.

if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at


We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. Please be aware that if you wish to book a journey with us there are certain elements of your information that will be passed to a third party in order to complete the service.


You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to CMAC Group, Suite 1, The Globe Centre, St James Square, BB5 0RE.


If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.


If you would like all data held about you to be removed then please send a request to the above address. Please be aware that there are certain situations which would allow us to retain parts of the data for example is necessary in the case of complaints/ court actions or legal proof.