Business Travel Report 2026

Many organisations assume their ground transport is well managed, but the reality is often less clear. Today, only around one in three business travellers use a managed transport provider - leaving duty of care standards compromised.

Ground transport is corporate travel’s biggest unmanaged risk.

Every independent transport booking creates a gap in visibility. Every untracked journey breaks the duty of care chain. Every time an employee gets into an unmanaged car, your organisation is exposed to avoidable risk. With the majority of travellers still booking independently through their own preferred channels, organisations are left without complete visibility or the ability to ensure employee safety during ground transport.

This white paper is based on independent research with 500 business travellers, providing insight into real-world behaviours, preferences, and perceptions of safety.

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Key highlights of this report:

1. Most taxi journeys now happen outside policy.
Six in ten business ground transport journeys are booked outside approved providers and policy - leaving organisations with no visibility into who is moving their people, how, or where.

2. Traveller behaviour is changing fast.
Convenience now drives booking decisions. Employees expect the speed and simplicity of apps, and they're self-booking accordingly. Managed ground transport programmes built around the same technology meet travellers where they already are - without sacrificing oversight

3. International travel amplifies the risks.
Cross-border travel introduces more fragmented suppliers, inconsistent safety standards, and reduced visibility of spend and traveller location – making unmanaged ground transport far harder to control.

Organisations that partner with a managed ground transport provider give their travellers the seamless experience they expect - and give travel managers the visibility, compliance, and control they need.

Launching April 2026

By introducing a managed transportation company as part of your organisation’s travel policy, businesses can have peace of mind knowing that their employees are protected and each journey is well planned, well informed and well communicated.

This report provides actionable strategies, best practices, and proven solutions to help you:

  • Improve visibility across all ground transport bookings
  • Enhance traveller experience without compromising safety or control
  • Strengthen your duty of care
  • Balance employee convenience with safety standards
  • Reduce risk exposure and demonstrate compliance

Be the first to access critical insights that will help you navigate business travel with confidence - ensuring the safety, security, and wellbeing of your employees wherever they trave

Download the report for free today

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