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Ashley Seed Chief Commercial Officer CMAC Group

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Turning disruption into loyalty: Ashley Seed on why airlines should treat IROPS as a strategic opportunity.

Posted Oct 21, 2025

Ashley Seed, Chief Commercial Officer, CMAC Group Flight disruption (IROPS) has always been one of the aviation industry’s toughest challenges - not just operationally, but reputationally. When people are stranded, delayed, or rerouted, they don’t remember the technicalities, they remember how they were treated. That’s the difference between a one...

All (126) Guides & Resources (72) News (48) Product Updates (0)

Why business travel is the centre of the new company culture

Guides & Resources

Why business travel is the centre of the new company culture

Posted May 08, 2024

In today's fast-paced corporate landscape, the concept of company culture has evolved beyond the...

The true cost of airline disruption A closer look

Guides & Resources

The true cost of airline disruption: A closer look

Posted May 07, 2024

The estimated cost of disruption to airlines is 8% of their total revenue, or...

How to Stick to a Schedule When on the Move

Guides & Resources

Business Travel: How to Stick to a Schedule When on the Move

Posted Apr 19, 2024

From a short train ride to a long-haul flight, over 80% of UK companies say...

Airline disruption management How to manage reputational risk

Guides & Resources

Airline disruption management: How to manage reputational risk

Posted Mar 26, 2024

Delays and cancellations are becoming the new normal in aviation, causing stress and financial...

Neil Thought Leadership Campaign2

Guides & Resources

Insights from Neil Micklethwaite, CMAC Group's Chief Operating Officer on elevating public transport through a customer-centric approach.

Posted Feb 28, 2024

In the United Kingdom, trains, buses, trams, metro systems and the London Underground play a...

Cmac group poised for growth as it joins comfortdelgro corporation

CMAC Group poised for growth as it joins ComfortDelGro Corporation

Posted Feb 13, 2024

CMAC Group (CMAC) announces that it has been acquired by ComfortDelGro Corporation (ComfortDelGro) through its...

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