CMAC GROUP Our Accreditations

Our certifications

Providing reassurance and trust in our service

At CMAC, we recognise that the successful control of safety, data protection and quality is vital for maintaining our position as the leading provider of managed transport and accommodation.

Our cutting-edge solutions are backed by recognition from a number of authoritative industry bodies and standards.

As a testament to our high standards and ethos of providing a consistent quality service, CMAC is a member of several professional organisations/trade bodies – listed below - and has achieved formal certification in the following Standards:

CMAC ISO 27001
ISO 27001 - Best Practice Management

ISO 27001 standard verifies that we maintain a robust information security management system, reassuring clients and travellers that CMAC follow best practice. This framework provides 114 security controls that encompass people, processes and technology, giving you peace of mind that our systems are managed carefully at all times and any security risks are mitigated.

ISO 9001 - Quality Management

ISO 9001 is defined as the international standard the specifies requirements for a Quality Management System. This accolade ensures we continuously monitor quality across our business, ensuring our service meets all regulatory and customer requirements.

CMAC ISO 14001
ISO 14001- Environmental management

ISO 14001 recognises CMAC's commitment to minimising the impact our operations have on the environment. This framework provides assurance that CMAC's business processes adhere to high environmental standards, ensuring a systematic approach to environmental management, and operating a model of continuous improvement.

CMAC ISO 45001
ISO 45001 - Health and Safety Management

ISO 45001 is a framework for occupational health and safety, recognising CMACs commitment to our employees by helping us to implement the correct policies and procedures so we can provide the best workplace conditions possible.

CMAC 424px x 242px CE
Cyber Essentials Plus

This is a Government-endorsed standard which evidences that data and programs on CMAC networks, computers, servers and other IT infrastructure are protected. This rigorous internal and external technical audit ensures our cyber security and risk mitigation remains at the highest possible standard, providing peace of mind that any data we store is safe at all times.

CMAC 424px x 242px IIC
Investor in Customers Gold 2023

Investor in Customers awarded CMAC Group with gold standard for exceptional customer service. Our partnership with IIC is essential for us to obtain a personalised action plan for continuous improvement to ensure we can build on the service we offer to our customers year on year.

CMAC 424px x 242px IIP
Investors in People Silver 2022

We are very proud to be awarded the Silver accreditation for the Investors in People standard, demonstrating our commitment to high performance through good people management.

CMAC 424px x 242px CCSS
Approved Crown Commercial Services Supplier

CMAC are a Crown Commercial Services public sector transport supplier. Our agreement covers business travel, community travel, non-emergency hospital and prisoner transport services.

CMACs CCS national and regional solutions include taxis, coaches, minibuses, buses, and private hire vehicles such as executive cars and limousines.

Our framework ID is: RM6121

CMAC 424px x 242px BTA
Business Travel Association

CMACs partnership with The Business Travel Association was formed to support our business travel solutions and ensure a seamless, stress-free experience for our members and partners.

Through this industry partnership, we have introduced one cohesive platform for travel management companies to make integrated travel arrangements for their customers, therefore enhancing the customer experience for the business travel sector.

CMAC 424px x 242px IOL
Institute of Licensing

CMAC are proud members of the Institute of Licensing. Our membership enables us to stay at the forefront of any changes in licensing standards whilst granting us access to ongoing development through training and communications, as well as regional events.

CMAC 424px x 242px CILT
Chartered Institute of Logistics and Transport

CMAC is a key player in the transport ecosystem, and this membership enables us to gain knowledge, networks and know-how to allow our business to keep moving forwards.

CMAC Group deliver a first-class service, often in challenging circumstances, for its clients. Positive customer experiences are crucial to the success of any business and it’s pleasing to see an organisation that takes pride in delivering solutions that go above and beyond the expectations of its clients.

Tony Barritt

Managing Director, Investor in Customers

Awarding CMAC Group with the prestigious Gold Investor In Customer Award reassures businesses that they can trust CMAC to deliver a consistent and exceptional experience.

Tony Barritt

Managing Director, Investor in Customers

We are delighted to partner with CMAC Group, an accredited industry leader in travel management solutions. We are confident that CMAC’s unrivalled expertise and dedication to delivering solutions will enrich the travel experience for our members and partners alike.”

Clive Wratten

CEO, Business Travel Association

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