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The leading ground transport experts

With access to over 2.5m vehicles and an award-winning service, discover how CMAC’s ground transport solutions can help keep your business moving.

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24/7 support from our customer care team

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17 years of providing trusted transport solutions

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Over 2.5 million vehicles available worldwide

Our services

At CMAC, we’re experts in ground travel solutions. Whether it’s planned or emergency passenger transport and accommodation, we make it simple to move your people safely and efficiently.

Bringing over a decade of unique expertise, experience and industry knowledge, our specialist team ensures your business keeps running smoothly, no matter what.

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Specialist solutions designed to ensure that your passengers and rail crew get to where they need to be, even when things go off track.

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Ensuring no one is left stranded by travel disruptions. CMAC provides emergency transport and accommodation in the event that a plane is delayed or diverted.

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From single taxis to entire fleets, we’ll help you get back to business with transport services for corporate employees.

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Public sector

We provide ground transportation for the business travel of public sector employees, including NHS trusts, government bodies, local authorities, emergency services and registered charities.

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By arranging transport solutions for both planned and emergency hospital appointments, we ensure patients and NHS staff get to where they need to be without delay.


Our people
moving your people

Meet our professional team that help keep you on the move

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About CMAC

CMAC are experts in ground transport and accommodation solutions. With access to an extensive network of approved and certified suppliers, and the unique ability to handle any level of scale or operational complexity, CMAC is the go-to provider for both planned and demand-responsive travel requirements.

CMAC provides 24/7/365 service support and issue resolution. Our dedicated Operational Hub and pioneering technological advances enable us to provide an unrivalled delivery of service and seamless digital customer experience.

With years of industry experience and expertise, CMAC moves almost two million passengers per year, whilst accommodating many of these in the process.

We work with a range of sectors, enabling businesses to keep their day-to-day operations running smoothly, whilst reacting swiftly to unexpected challenges.

However you plan on moving passengers or crew, CMAC can help you streamline your operations.

  • We focus on you

    Our priority will always be you, whenever you need us. When you need emergency solutions, we work tirelessly until your people are where they need to be.

  • Available 24/7/365

    You never know when the unexpected might happen, which is why our helpful and knowledgeable contact team are available 24 hours a day to answer your calls.

  • Seamless international coverage

    We provide ground transport and accommodation solutions to businesses across the UK and Europe, delivering a single-source solution that gives peace of mind that your travel requirements are in safe hands.

  • Flexible choice of solutions

    No two companies are the same, so why should you receive the same service? At CMAC, we provide tailored solutions that are built around your specific business goals.

  • Highest customer care

    From vehicle tracking to compliance programmes, we can ensure that all our customers receive a safe and efficient service, no matter how small or large the job may be.

CMAC Investor in Customer Crown Invest in people silver R

Over 2,500,000 vehicles means more flexibility.

With access to the largest ground transport supply chain, your business can benefit from a wide choice of solutions and even greater flexibility.

CMAC has access to over 2.5m vehicles, including taxis, MPV’s, coaches and electric vehicles. Our unique access to the most extensive fleet in the managed ground travel market means vehicles can be booked in seconds through our user-friendly platform and travellers can be picked-up quickly from any place at any time.

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We’re award-winningly brilliant!

We’ve won plenty of shiny awards and accreditations because of our hard work, expertise, and real relationships we’ve built with our clients.

Our people, platforms and processes have been recognised as ‘best in class’ by travel industry professionals and peers, and we’re super proud of our accomplishments.

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We’re always here for you

The unexpected can happen at any time, which is why we strive to always be there for our clients. With a committed Service Delivery Team, we ensure that we’re available round the clock to support our clients and suppliers.

From discussing complex management solutions to simply confirming logistics for added peace of mind, our award-winning service helps you meet your duty of care, no matter the size of the issue.

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Investing in the latest technology

We’re always looking for new opportunities to invest in technology that helps us adapt to new expectations and provide the best possible user experience. Our clients can integrate with us directly with our bespoke API, or we can design and build a solution that is specifically suited for your internal systems.

We pride ourselves on our flexibility and adaptability. If something unexpected happens or you need to make last-minute changes, our state-of-the-art booking management system allows you to make as many amendments as you need. You can then keep up to date with the progress of your jobs by checking the real-time status in our app.

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An extensive international supply chain

CMAC holds the title as the UK’s leading provider of transportation and accommodation solutions, with operations traversing across Europe and beyond. Our extensive, international and highly responsive network of approved suppliers provides an enhanced duty of care, as well as local knowledge and expertise.

If you’re interested in becoming a CMAC supplier, get in touch with our team today. It costs nothing to register: we just need some key information from you.

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Trusted by businesses like yours

Here at CMAC, our skills and experience have been built over years of hard work alongside some of the UK’s most well-respected brands. Our services span multiple industries, allowing us to assist a range of businesses to keep their operations running day-to-day and in emergency situations.

If you’re interested in finding out how our ground transport and accommodation services can benefit your business, contact our team today to learn more.

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CMAC Motability


"We were impressed with how passionately CMAC spoke about customers and their commitment to giving customers the choice of how to book taxis with them on the phone or online. We felt confident that they would deliver a great service to our Motability Scheme customers."...

Sam Thomas

Scheme Partner Account Manager, Motability Operations

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Let’s talk about
your ground
transport needs

Speak to our experienced and expert team. We’re available 24/7, 365 days a year.

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We’ll be in touch shortly to learn about your requirements, provide answers to your specific ground transport questions and review ways CMAC can help your business.

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Frequently asked questions

Experts in ground travel solutions, the team at CMAC are a valuable source of industry knowledge. Are you looking for something specific? Below are some of our most frequently asked questions that may help you find some answers. Or alternatively, you can get in touch with our friendly team for more information.

Can I modify my ground transport booking or cancel the request/s?
Transport can be modified or cancelled within our transport booking platform up to 30 minutes prior to pick up, providing your vehicle hasn’t already been dispatched. If your vehicle is already on its way, simply call us with the details of your new trip or cancellation and we will do our best to accommodate the change. We’re currently unable to modify bookings that have been paid via credit card. In this case, please cancel and rebook your journey.
Can I talk to someone if I need help with a booking?
We understand that sometimes you might need to speak to a real person. Rest assured, You can reach a ground transport expert day or night via live chat, or you can call us on 0333 358 0156. Alternatively, our self-serve booking platform makes it easy to manage bookings effortlessly within a few clicks. We’re here to help 24/7/365.
My vehicle hasn’t arrived yet. Can you help?
If you have access, you can view real-time updates in your customer booking portal and speak with our team through online chat for quick and convenient resolutions.
How do I set up an account with CMAC?
Setting up a global ground transport account with CMAC is easy. Complete the form on our website and our team will be in touch to learn about your ground transportation requirements and review ways in which CMAC can help your business. Alternatively, you can contact our dedicated team of managed ground transport experts on 0333 358 0156.
Do I have to have an account to make a booking today?
No account – no problem! CMAC are here to support you, no matter what. Call 0333 358 0156 today to book taxis, coaches, executive vehicles and more. While it's not essential, we do recommend setting up an account to easily book and manage all your transport requirements through our dedicated online platforms.
Are CMACs ground transport services available globally?
CMAC’s ground transport network is available globally – we can book and manage taxis, executive cars, wheelchair-accessible vehicles, coaches, MPV’s and more! Visit our locations page to see our coverage. If you’re unable to find a location but have requirements, please don’t hesitate to complete the form on the website – our team of experts will be in touch to chat about your requirements and understand how CMAC can support you. If you require transport immediately, call 0333 358 0156 to speak with our reliable and expert team - available 24/7/365.
How many vehicles can our organisation request in one booking?
CMAC’s extensive global network of over 2.5m suppliers means we can meet requirements that are complex, high volume and time-critical. Whether it’s one vehicle or 100, our team of experts can quickly arrange high volumes of vehicles to be dispatched across a variety of vehicle types (taxis, coaches, MPVs, wheelchair accessible, etc) to suit your requirements.
How can I demonstrate savings through CMAC?
CMAC clients see savings through mitigating areas of inefficient spending and increasing control over taxi usage. For example, 51% of business travellers add 25% to their taxi expense claims by rounding up the amount. When you multiply this hidden cost by the number of journeys your business travellers take it can soon add up, having a substantial impact on your profit. CMAC ensure that additional and hidden costs are a thing of the past through our cashless booking system and consolidated invoicing for customers with CMAC accounts.
Could I access CMACs services through my Travel Management Company?
If you employ a third party to manage your business travel, we’re able to offer our services via their platforms. Many of CMAC’s clients access our unrivalled ground transport solutions through their Travel Management Company, ensuring continuity of existing services and frictionless travel. Simply complete the enquiry form on this page and our dedicated team will be in touch to discuss the details of your travel management programme and partner.
What is the difference between a managed service provider and a taxi operator?
A managed service provider manages a broad spectrum of transportation services, including various modes such as taxis, coaches, shuttles, and more. Their aim is to provide a varied range of transportation options customised to meet the specific needs of their clients. Opting for a managed service provider can offer advantages like streamlined operations, enhanced safety measures, and comprehensive support. Taxi operators, on the other hand, primarily focus on operating a fleet of taxis. Their services are typically limited to point-to-point transportation, where passengers can hail a taxi on the street or request one over the phone or on a mobile app.
Why would we use a managed service?
Choosing a managed service provider comes with numerous compelling advantages. Firstly, the convenience and efficiency offered by managed services make them a one-stop solution for customers, allowing them to address various transportation needs through a single platform or contact point. Advanced technology integration is another key benefit, providing customers with access to cutting-edge platforms that offer real-time tracking, scheduling, billing, and reporting capabilities across multiple fleets and locations. Safety and compliance are also paramount considerations in managed services. Providers like CMAC adhere to safety and compliance protocols throughout their operations. Stringent vetting of suppliers ensures that all drivers are well-trained, and their vehicles are meticulously maintained, ensuring a safer experience for passengers. Additionally, 24/7 customer support is part of many managed services, offering clients the assurance that concerns or issues can be addressed promptly at any time of the day. The flexibility in managed services is also noteworthy. These services cater to a diverse range of transportation needs, from shuttles to luxury cars to buses, showcasing adaptability that aligns with the varying requirements of customers. In summary, the multifaceted benefits of managed services make them a strategic choice for streamlined and reliable transportation solutions.
How does CMAC represent good value for money?
CMAC offers exceptional value through its superior service, reliability, and enhanced safety measures. The value comes from a seamless and worry-free experience for travellers, with each journey backed by 24-hour human support.
Would CMAC continue to use suppliers that we have good existing relationships with?
Absolutely! If you're already happy with certain suppliers, we're more than happy to collaborate with them, providing they meet our stringent compliance requirements. Your satisfaction is our top priority.
Does setting up an account with CMAC require a lot of work?
Setup is fast and simple. Then you can manage all your employee’s transport and accommodation requirements with ease. Simply fill out the form on our website, and our team will contact you to gather insights into your ground transportation needs and explore how CMAC can support your business. Or, if you prefer, reach out to our team of managed ground transport experts at 0333 358 0156.

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