Rail Crew Transport

Specialist Rail Crew Transport

  • Years of industry experience

  • Streamlined processes and scheduling

  • A dedicated planning team to handle last-minute amends

  • Cost-cutting systems bespoke to CMAC

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Train crews have a number of specialised workplace requirements, which is why it’s vital that their employers are providing an appropriate duty of care. Crew members play a pivotal role in the transportation industry, so it’s crucial that they can get to their starting points safely and are returned back home after their route is completed.

We understand that the cost of moving crews is minimal when compared to the cost of an idle train. Our specialist rail division is committed to getting your crews where they need to be — on time, safe, rested and ready to work.

With over 14 years of experience, we pride ourselves in providing compliant, reliable and punctual crew transportation and repositioning services to freight and passenger railways.


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  • Available 24/7/365

    Our team are available to you, 24 hours a day, 7 days a week, 365 days a year, so you are never without us.

  • Global coverage

    Our services cover countries all across the globe, ensuring you can get your people where they need to be.

  • Investing in technology

    We invest in technology to ensure the best possible customer experience.

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What we do

Our purpose-built rail operating system allows us to effectively manage planned crew movement. This includes transporting crew members to and from train stations and depots, as well as providing them with accommodation if required.

We’ve streamlined our processes to align with the individual timetables and schedules of staff, ensuring they’re always where they need to be, when they need to be there.

We completely manage the logistics of your crew, ensuring that wherever they are in the country, they’ll always be taken care of and right on schedule.

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How we do it

Our dedicated planning team imports crew diagrams (LTP and STP) on behalf of clients to auto-create bookings and assign suppliers. This intelligent system is bespoke to CMAC and offers a cost-cutting alternative to in-house solutions.

We have the capability to configure the system in order to maximise taxi share opportunities, utilise appropriate vehicle types and create bookings with correct cost centres automatically.

Clients may also request a pre-journey analysis that can be split by cost centre or depot. With a dedicated planning team, we’re able to override the system and react quickly to last-minute amends, cancellations or crew additions.

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Why Choose CMAC Group?

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We’re beneficial

We provide a fully managed service on your behalf. We take care of all the logistics for you.

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We’re dependable

We get your crew where they need to be and ensure punctuality. We guarantee that all journeys start on time for the UK’s best train and freight operating companies.

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We’re safe

We want your operation running as safely and smoothly as possible, which is why we provide full visibility of journeys, vehicle types and pick-up locations along with live tracking.

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Contact us to learn more

If you’d like to learn more about our specialist rail crew transport services, get in touch with our team of experts today.

Our control centre can answer any queries you may have and are open 24/7: call now on 03333 207 100.

Alternatively, you can make an enquiry by filling out our contact form and we’ll be in touch shortly.

Call 03333 207 100

Make an enquiry

Alternatively, you can make an enquiry by filling out our contact form and we’ll be in touch shortly.

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Frequently asked questions

Can CMAC support our company with around-the-clock requests?
Yes – our teams are available day and night to help with any requests. This includes making amends to bookings.
How do you manage crew safety?
CMACs fully managed service provides a safe and compliant transfer to help safeguard your staff. Our dedicated compliance team ensures that all CMAC partners are fully compliant against our strict requirements. Alongside this we employ regional managers whose role focuses solely on visiting suppliers to audit vehicles, premises, records and verify their continued customer-centricity. CMAC vehicles are also tracked by a dedicated 24/7 UK-based operational centre.
Are we able to make last minute changes to the schedule?
Yes. We accept changes up to the time of dispatch; however, this may be subject to charges. For further advice please complete the form on this page and a member of our dedicated team will be in touch.
Can I book a private hire taxi in advance?
You can book a car or minibus as far in advance as you like. Where possible, we do ask for a minimum of 1 hour notice for advanced bookings, however we are always able to accommodate on-demand transport.
How do rail crew book on-demand taxis?
Using the CMAC portal, crew can quickly schedule transport from their location. Simply login, using any device, and complete the relevant information such as pick-up location, destination, and preferred dates/times (including ‘ASAP’).

WHAT THEY SAY...

Safe and reliable taxis is critical for Northern. Since 2017, the service CMAC provide has made a huge difference to us. It's great to have found a company that understands our requirements and keeps its promises. For anyone looking for a reliable local taxi solution with first class service, choose CMAC, you won't be disappointed.

Jason Parker

Alternative Transport Contracts Manager, Northern

WHAT THEY SAY...

Would highly recommend the CMACs service. The app is brilliant and very easy to use, the whole process is great from start to finish. CMAC have been an asset to Freightliner, aiding us in keeping services running even during the harder days of Covid.

Rachel Shard

Transport & Fleet Team Leader, Freightliner Group Ltd

Call us today on 03333 207 100 to speak to a member of our team

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