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FEATURED ARTICLE

AI in Operations: Matt Ratcliffe on Empowering People, Not Replacing Them

Posted Jun 13, 2025

There’s a growing buzz around AI - promising breakthroughs, automation, and a future of faster, smarter operations. But amid the excitement, it’s important to stay grounded. AI is a powerful tool, not a silver bullet. In operations - especially within complex, multi-regional environments like transportation and business travel - we...

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