For businesses that operate internationally, seamless ground transport is crucial to keeping teams well connected and productive. While arranging a taxi might seem like a straightforward part of any journey, global taxi travel comes with its own set of unique challenges — especially when it comes to upholding duty of care for corporate travellers who require reliability, safety, and efficiency wherever they go.
In our latest blog, we’re delving into the most common taxi travel challenges faced by businesses across the globe, and the corporate travel solutions that overcome them.
The top challenges in global taxi travel
1. Varying local regulations
Every country has its own regulations around taxi services. This can even vary from city to city. From licensing requirements to pricing models and compliance intricacies, these differences can cause confusion and inconsistencies in safety and service quality.
2. Safety and security concerns
Without a reliable provider, corporate travellers may find themselves in unsafe vehicles, with unvetted drivers, or in unfamiliar areas. This compromises employee safety and raises duty of care concerns for employers.
3. Payment inconsistencies
According to independent research conducted by CMAC Group, over 64% of employers experience 'rounding up' of taxi fares. This, coupled with various currencies, unfamiliar fare structures, using multiple taxi suppliers and unpredictable surcharges, can make taxi travel costly and difficult to manage — especially when handling travel expenses overseas.
4. Communication barriers
Language differences can complicate route explanations, pick-up instructions, and even identifying the correct vehicle, often resulting in delays, missed meetings and added stress for travellers.
5. Inconsistent service quality
From vehicle cleanliness to driver professionalism, service standards can vary widely from region to region. This inconsistency can negatively impact the traveller experience and reflect poorly on the business.
Corporate travel solutions that mitigate the challenges
Businesses don’t have to navigate taxi travel challenges alone. There are proven solutions to make global taxi travel smoother, safer, and more efficient for corporate travellers. When it comes to selecting the right ground transport partner, it’s important to consider the following:
1. Upholding duty of care
This is non-negotiable when it comes to corporate travel. Choosing a provider that prioritises traveller safety — through GPS tracking, driver identification and 24/7 emergency support — ensures peace of mind for both the traveller and their employer.
2. Vetted, reliable professionals
Working with a trusted ground transport partner who operates internationally ensures that all drivers are qualified and vetted, while vehicles are maintained to high standards, and local regulations are consistently met.
3. Centralised invoicing and reporting
Avoid messy receipts and fluctuating charges by centralising payments through one trusted partner. This provides a unified invoicing system, reduces administrative burden and simplifies finance processes, while offering complete transparency over ground transport spend.
4. Leverage technology
Modern platforms allow for advanced booking, real-time tracking, and integrated expense reporting — all in one place. By using tech-enabled solutions, travellers and coordinators can enjoy smarter journeys with greater visibility, reduced wait times, and improved compliance.
5. Consistent standards
By consolidating taxi travel through a single corporate travel partner, businesses can ensure service delivery remains consistent. This means the same high standard of care is upheld whether it’s a client meeting across the country or a business trip across the globe.
Take control of corporate taxi travel with CMAC.
Whether you’re managing a team of international sales reps, coordinating executive visits abroad, or arranging large-scale event transfers, overcoming the taxi travel challenges that come with global mobility is essential.
At CMAC Group, we specialise in facilitating safe, flexible and compliant corporate travel solutions that scale with your business needs. Our extensive network means your travellers always ride with a verified provider, no matter the destination, and you’ll benefit from greater control and visibility over spend.
With 24/7 support available via our expert team, an unrivalled network of trusted and vetted international supply partners, and powerful booking technology, we make global taxi travel simple and stress-free — no matter how complex your itinerary.
Ready to streamline your ground transport strategy? Get in touch with our dedicated experts today to discover how we can elevate your corporate travel programme: hello@cmacgroup.com