Put passenger hotels and ground transport on autopilot with CMAC’s trusted self-service tools, backed by our aviation experts 24/7/365.
At CMAC, we understand the challenges airlines face when disruptions occur. Whether it’s a flight delay, a last-minute cancellation or postponement, or irregular operations (IROPs), the pressure to manage everything swiftly and efficiently can overwhelm your resources and risk reputational damage. That’s where we come in.
Our leading disruption management service combines powerful automation with a round-the-clock expert support to solve disruption faster and keep passengers happy.
CMAC Smartlink lets passengers rebook themselves in three simple steps: create link > share (SMS/Email/QR/App) > self-book. Facing mass disruption? Use Drawdown to put your passengers first by securing bulk rooms that can be intelligently allocated using CMAC tools.
We streamline the entire process, getting travel plans back on track and keeping operations moving.
Our team are available to you, 24 hours a day, 7 days a week, 365 days a year, so you are never without us.
Our vast supply network covers countries all across the globe, ensuring you can get your people where they need to be.
We invest in technology to ensure the best possible customer experience.
CMAC are the disruption experts with 18 years’ aviation experience, renowned for delivering fast, effective solutions to the most complex passenger challenges.
Instant access to 2.5m hotel rooms and 7m+ vehicles globally, from taxis to minibuses and coaches. All bookable in a click.
Including our leading passenger self-service tools, the intuitive agent portal, or CMAC’s round-the-clock UK & European operation centres.
Contact us to learn more
Are you interested in enhancing your travel disruption management strategy?
Contact our team of experts for comprehensive disruption management that keeps your operations smooth and your passengers satisfied.
Our control centre is available 24/7 at 03333 207 100, or you can contact us through our form for more information. Let CMAC help you turn travel disruptions into opportunities.
We’ll be in touch shortly to learn about your requirements, provide answers to your specific ground transport questions and review ways CMAC can help your business.
Posted Aug 31, 2021
In January 2021, a rare Spanish snowstorm caused considerable disruption for travellers across Spain, Morocco, and the UK, as well as knock-on effects to travellers in other countries due to fly to Spain.
The heavy snow and wintry conditions forced Madrid Barajas airport to close, along with several roads, leaving thousands...
Read Article
