Rail Transport Solutions| CMAC Group

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Keeping passengers and crew moving.

CMAC delivers fully managed ground transport solutions for both passengers and crew — ensuring journeys continue smoothly during planned works, unplanned disruption, or daily crew transfers.

From rail replacement coaches and minibuses to dedicated crew taxis, station taxi rank management, and emergency accommodation, we provide a complete end-to-end service that keeps passengers, staff, and rail operators connected 24/7/365.

All powered by CMAC's proprietary technology and round-the-clock UK control centres, delivering live tracking, compliance oversight, and total operational assurance across every journey on the network.

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Available 24/7/365

Our team are available to you, 24 hours a day, 7 days a week, 365 days a year, so you are never without us.
Global coverage

Our vast supply network covers countries all across the globe, ensuring you can get your people where they need to be.
Investing in technology

We invest in technology to ensure the best possible customer experience.

Rail Solutions

Passenger Rail Replacement
Through our Great British Rail Replacement brand, we provide rapid mobilisation of coaches, buses, and minibuses during planned engineering works or unforeseen disruptions. Our fully managed services ensure smooth, reliable, and stress-free onward travel for rail passengers across the UK.

Crew Transport Management
Dedicated taxi, MPV, 8-seater, and wheelchair-accessible vehicle movements for train and freight crew. Coordinate safe, punctual home-to-work transfers 24/7/365 with full real-time visibility.

Station Taxi Rank Management
From the platform to the pavement, we make sure passengers always have a licensed taxi waiting. Our CabPass solution streamlines the process of driver applications, background checks, and station permits. The result? Better control, safer operations, and seamless customer experience.

Emergency Accommodation & Onward Travel
Swift arrangements for hotel stays and onward connections when disruption prevents further travel, ensuring no passenger or crew member is ever left stranded.

Why rail operators choose CMAC

Proven track record

Trusted by the UK's leading train operators. In 2024, we delivered 610,000+ rail journeys with a 99.5%+ booking success rate.

Instant scale and speed

Access to 7 million vehicles and 13,000+ approved suppliers across the UK and Europe means we can mobilise transport for planned works or emergencies within minutes.

Real time visablity

Platforms like GeoMondo, CabPass, and our Ops Portal give full oversight of every movement. Integrated with 30+ taxi dispatch systems for end-to-end tracking.

24/7/365 control

Multiple UK and European control centres monitor operations round the clock, working directly alongside rail control teams for faster decision-making and real-time coordination during disruption.

Multimodal solutions

From rail replacement and crew taxis to station rank management and emergency accommodation, CMAC manages it all, reducing admin and protecting reputations.

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Safety and compliance

Every supplier is audited, vetted, and insured to ISO standards, ensuring safe, reliable, and compliant journeys every time.

If you’d like to learn more about our expertise in facilitating crew transport and accommodation, get in touch with our team of experts today.

Our control centre can answer any queries you may have and are open 24/7: call now on 03333 207 100.

Alternatively, you can enquire by filling out our contact form and we’ll be in touch shortly.

Call 0333 358 0156

Set up a corporate account

We’ll be in touch shortly to learn about your requirements, provide answers to your specific ground transport questions and review ways CMAC can help your business.

Frequently Asked Questions

How quickly can CMAC mobilise transport during disruption?

Our 24/7/365 control centres can activate emergency taxi, minibus, or coach movements within minutes, thanks to live integrations with 30+ dispatch systems and an extensive pre-vetted supplier network.

Does CMAC own vehicles or employ drivers directly?

We operate a managed service model through a vetted international network of 13,000+ approved suppliers. This ensures maximum scalability, flexibility, and local expertise without the constraints of a fixed fleet.

How are safety and compliance managed across such a large network?

Every supplier is audited, licensed, and insured, with driver, vehicle, and permit checks managed through our in-house CabPass and Supplier Engagement Portal systems.

Can CMAC provide real-time tracking and reporting?

Yes, all movements are monitored through our Ops Portal, GeoMondo, taxi dispatch system integrations and Power BI reporting, providing live visibility and post-event analytics for both rail replacement and crew transport.

What support do passengers and crew receive during disruption?

CMAC deploys trained rail replacement co-ordinators, offers station taxi rank management, and can arrange overnight accommodation, ensuring a complete end-to-end experience for both passengers and train crew.

Call us today on 03333 207 100

Call us today on 03333 207 100

Call us today on 03333 207 100

Call us today on 03333 207 100

Rail Transport Solutions

Keeping passengers and crew moving.

Request a callback...

Available 24/7/365

Global coverage

Investing in technology

Rail Solutions

Why rail operators choose CMAC

Proven track record

Instant scale and speed

Real time visablity

24/7/365 control

Multimodal solutions

Safety and compliance

Set up a corporate account

Call us today on 03333 207 100 to speak to a member of our team